Support
Sitecore Support and Managed Services
UCG Canada has a team of Certified Sitecore Developers available to you 24/7 for your support needs. We provide best-in-class service to make sure your digital presence is available at all times. Our combined speciality between Sitecore and support practices makes us the perfect fit to take care your sticky and complex issues on-the-go. We’ve helped resolved some of the toughest Sitecore challenges to ensure you digital presence is intact.
UCG Support Goals:
- Building a knowledge base for our customers to be able take care of their Sitecore needs.
- Educate our clients with our support process and/or scale it to suits them best.
- Provide updates around-the-clock on the tasks at hand to ensure transparency and ETRs on issues.
- Provide assistance to Content Authors through small training sessions included in support.